MR. A'S STORY

Coverage Made Inaccessible

Medicare Savings Programs (MSPs) only help if people like Mr. A, a 72-year-old man with blindness, can stay enrolled.

Mr. A had to recertify his fixed income to keep his MSP due to limited coordination between the government assistance programs in which he was enrolled. But he ended up losing coverage, which strained his finances, because he never received notification about the program’s renewal requirements or paperwork in braille.

Every person who is dually eligible should be afforded adequate support to stay enrolled in the programs that are vital to their health and well-being.