MR. Y'S STORY
The Difference Dedicated Support Can Make
Dedicated support makes a world of difference for people navigating dual eligibility for Medicare and Medicaid.
When Mr. Y, a 76-year-old requiring 24-hour care, accidentally disenrolled himself from his Medicaid Advantage Plus (MAP) plan, his care manager sprang into action. The manager arranged temporary care while working to reenroll him in the MAP plan best suited to his care needs.
Mr. Y’s care manager went above and beyond to ensure he had the care he needed.
All people who are dually eligible for Medicare and Medicaid should have the same level of support navigating coverage and getting necessary care.
