MARIA'S STORY
Countless Calls to Find One Integrated Plan
After moving states, Maria spent three years trying to find a health plan that integrated her benefits and covered her medical supplies. She did endless internet research and called countless plans to see if her providers were in their network, only to get contradictory answers.
Many people who are dually eligible live with multiple chronic illnesses, need assistance with daily activities like dressing and preparing meals, and cannot spend endless hours trying to access basic care.
Every person who is dually eligible should have access to a meaningfully integrated and easily navigable system of care, regardless of where they live.
