Diagnosed with schizophrenia as a teenager, Kathleen spent decades jumping from one residential facility to another, experiencing the same lack of guidance and poor living conditions many dually eligible people do when seeking mental healthcare.

Integrated plans should be accountable for ensuring access to high-quality care that meets people’s physical and mental health needs.

Many people who are dually eligible live with multiple complex, chronic illnesses. Institutions and organizations meant to improve their lives should not exacerbate their challenges.

Resources

• Principles for Policy Change
• What Integration Looks Like in Practice